Silver Oaks Dental Clinic
According to our open methodology, this clinic scored 76.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #2 of 26 ranked clinics · Last checked: 17 September 2026
76.7/100
Positions by Rating Profile
- Overall Transparency & Trust#276.7/100
- Best for Expats#374.5/100
- Best for Dental Implants#171.7/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#355.8/100
- Best English-speaking Clinics#378.3/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Cosmetic and implant-focused clinic in Umhlanga led by Dr Roy Richard Huson (ex-Harley Street, London), explicitly serving South African and international clients including patients from the Gulf, UK, US, Australia and New Zealand.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 19 of 20 points.
- Medical Infrastructure: 12 of 15 points.
- AI & Search Visibility: 9 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 2 of 13 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s2] | 3/3 |
| ✓ | Dentist specializations listed Dr Huson: cosmetic and implant dentistry, ex-Harley Street London; Dr Inch: general dentistry / root canal. [s2] | 2/2 |
| ✓ | Real clinic photos Mix of clinic photos and before/after clinical case images. [s1] | 2/2 |
| ✓ | Service list published [s3] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
2 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No concrete prices or ranges published anywhere on site. [s1] [s3] | 0/3 |
| ✗ | Cleaning price listed No price for cleaning/oral hygiene found on any treatment page [silver-oaks-dental-clinic-deepen] | 0/2 |
| ✗ | Filling price listed Fillings are not a separate listed treatment and no price found [s3] | 0/2 |
| ? | Crown price listed | 0/2 |
| ✓ | Implant price listed Detailed implant price breakdown published [silver-oaks-dental-clinic-deepen-2] | 2/2 |
| ✗ | Consultation price listed No consultation price or free-consult statement found [silver-oaks-dental-clinic-deepen-3] | 0/2 |
| ✗ | X-ray / imaging price listed CBCT explicitly stated as quoted separately with no figure given [silver-oaks-dental-clinic-deepen-8] | 0/2 |
Reputation & Reviews
19 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06: 363 five-star, 3 four-star, 1 three-star, 2 two-star, 2 one-star. The buckets sum to 371, matching the 371 in the place-page header exactly, and the weighted mean 4.949 reproduces the published 4.9. [gmp1] | 6/6 |
| ◐ | Google review volume Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. [gmp1] | 2.5/3 |
| ✓ | Review recency The newest review visible is 2 months old, which proves the within-3-months bucket and no better. Sample: the 3 reviews Google Maps renders on the place page, in its own relevance order; a newest-first list was not available. [gmp1] | 3/3 |
| ✓ | Clinic responds to reviews The owner replied to all three visible reviews. Sample: the 3 reviews Google Maps renders on the place page, in its own relevance order; a newest-first list was not available. [gmp1] | 2/2 |
| ✓ | No recurring complaints No repeated complaint theme appears in the visible sample. Sample: the 3 reviews Google Maps renders on the place page, in its own relevance order; a newest-first list was not available. [gmp1] | 2/2 |
| ✓ | No suspicious review patterns Histogram shape, spread of wording and dates, and reviewer-account variety show no sign of manipulation. Sample: the 3 reviews Google Maps renders on the place page, in its own relevance order; a newest-first list was not available. [gmp1] | 2/2 |
| ✓ | Active Facebook presence Facebook page in the site's JSON-LD sameAs and on the contact page [silver-oaks-dental-clinic-deepen-9] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing; the clinic is on WhatClinic but not TripAdvisor [silver-oaks-dental-clinic-deepen-14] [silver-oaks-dental-clinic-deepen-15] | 0/0.5 |
| ✓ | Other review platforms Listed on WhatClinic with the clinic's own address and 6 patient reviews [silver-oaks-dental-clinic-deepen-16] | 0.5/0.5 |
Medical Infrastructure
12 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray X-ray machine documented as part of the CBCT description [silver-oaks-dental-clinic-deepen-5] | 2/2 |
| ✓ | CBCT (3D imaging) CBCT explicitly documented with clinical uses [silver-oaks-dental-clinic-deepen-10] | 2/2 |
| ✓ | Implantology [s3] | 2/2 |
| ✓ | Orthodontics Clear aligners. [s3] | 2/2 |
| ✓ | Oral surgery Surgical guides and dental surgery documented on the digital dentistry page [silver-oaks-dental-clinic-deepen-11] | 2/2 |
| ✗ | Pediatric dentistry Team and services pages show no paediatric dentistry offering. [s2] [s3] | 0/1.5 |
| ✗ | Emergency care No emergency/same-day-urgent service found across treatments index, contact and FAQ pages [silver-oaks-dental-clinic-deepen-12] | 0/1.5 |
| ✓ | Works with international patients Site states "many South African and International clients" with a testimonial from a Saudi Arabia visitor. [s1] | 2/2 |
Communication & Service
7 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp explicitly offered as a contact channel [silver-oaks-dental-clinic-deepen-4] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Dedicated patient intake form plus WhatsApp for pre-visit questions [silver-oaks-dental-clinic-deepen-6] | 1.5/1.5 |
| ✓ | Clear service explanations [s3] | 1/1 |
| ✗ | Convenient opening hours GBP hours are weekdays only, closing at 4:30 PM [silver-oaks-dental-clinic-deepen-7] | 0/1.5 |
AI & Search Visibility
9 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist South Africa", "English speaking dentist South Africa", "dental implants South Africa", "emergency dentist South Africa", "South Africa dental clinic for expats".
| ✓ | Mentioned for: best dentist South Africa Ranks top for "best dentist Durban"; the clinic's own site references a dentistry award using similar wording (not repeated verbatim here). [sqa] | 1/1 |
| ✓ | Mentioned for: English speaking dentist South Africa Explicitly named among English-speaking dentist results for Durban. [sqb] | 1/1 |
| ✓ | Mentioned for: dental implants South Africa Dedicated implants page ranks; summary highlights international implant patients. [sqc] | 1/1 |
| ✗ | Mentioned for: emergency dentist South Africa Not visible among top results for "emergency dentist Durban", 2026-09-04. [sqd] | 0/1 |
| ✓ | Mentioned for: South Africa dental clinic for expats Explicitly described as treating "many South African and International clients." [sqe] | 1/1 |
| ✓ | Structured data on website Organization/WebPage JSON-LD present [silver-oaks-dental-clinic-deepen-13] | 1.5/1.5 |
| ✓ | Google indexing quality silveroaksdentalclinic.co.za holds 5 consecutive dedicated service pages behind only Facebook and WhatClinic (web search 2026-09-07) [giq1] | 2/2 |
| ✓ | Dedicated service pages Has a standalone /dental-treatments/dental-implants/ page distinct from the general services page. [s3] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Roy Richard Huson [s2] [reg1] [silver-oaks-dental-clinic-hpcsa-dp0064475] | Cosmetic and implant dentistry; Digital Smile Design; formerly Harley Street, London | DP 0064475 | Registration number with the HPCSA, South Africa’s statutory council for health professions; registration active on its public iRegister (checked 30 September 2026). |
| Craig Stewart Inch [s2] [reg2] [silver-oaks-dental-clinic-hpcsa-dp0083682] | General dentistry, root canal treatment | DP 0083682 | Registration number with the HPCSA, South Africa’s statutory council for health professions; registration active on its public iRegister (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Price Transparency: Crown price listed
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.silveroaksdentalclinic.co.za/ |
|---|---|
| Phone | +27 31 202 6584 |
| Google Maps | Map listing |
| Address | 505 Ridge 7, 27 Vuna Close, Umhlanga, Durban, 4319, KwaZulu-Natal, South Africa |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.silveroaksdentalclinic.co.za/ | Clinic name, address, phone, international patients, English version | 2026-09-04 |
| s2 | https://www.silveroaksdentalclinic.co.za/team/ | Dentist names and specializations | 2026-09-04 |
| s3 | https://www.silveroaksdentalclinic.co.za/dental-treatments/ | Treatments index (digital dentistry, same-day dentistry, whitening, clear aligners, cosmetic, oral hygienist, root canal, veneers, implants) has no filling price | 2026-09-17 |
| sqa | search:best dentist Durban | AI/search visibility scout — "best dentist Durban" (site references a dentistry award) | 2026-09-04 |
| sqb | search:English speaking dentist Durban | AI/search visibility scout — "English speaking dentist Durban" | 2026-09-04 |
| sqc | search:dental implants Durban | AI/search visibility scout — "dental implants Durban" | 2026-09-04 |
| sqe | search:Durban dental clinic for expats | AI/search visibility scout — "Durban dental clinic for expats" | 2026-09-04 |
| reg1 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister entry for Roy Richard Huson, Durban 4001, ACTIVE | 2026-09-04 |
| reg2 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister entry for Craig Stewart Inch, Durban 3610, ACTIVE | 2026-09-04 |
| gmp1 | https://www.google.com/maps/place/Silver+Oaks+Dental+Clinic/@-29.73… | Live Google Maps place page: rating, review count, star histogram, review dates, owner replies, pin coordinates | 2026-09-06 |
| sqd | search:emergency dentist Durban | AI/search visibility scout — canonical query run 2026-09-04, not visible | 2026-09-04 |
| giq1 | search:"Silver Oaks Dental Clinic" Durban | silveroaksdentalclinic.co.za holds 5 consecutive dedicated service pages behind only Facebook and WhatClinic | 2026-09-07 |
| silver-oaks-dental-clinic-deepen | https://www.silveroaksdentalclinic.co.za/dental-treatments/oral-hyg… | Oral Hygienist treatment page describes the service with no price figures | 2026-09-17 |
| silver-oaks-dental-clinic-deepen-2 | https://www.silveroaksdentalclinic.co.za/dental-treatments/dental-i… | 'A single tooth implant is typically made up of two components: the implant placement at around R15,000 and the implant crown at around R17,000, working out to a total of approximately R32,000*' | 2026-09-17 |
| silver-oaks-dental-clinic-deepen-3 | https://www.silveroaksdentalclinic.co.za/faq/ | FAQ page covers medical aid, Medifin financing and treating nervous patients, with no consultation fee stated | 2026-09-17 |
| silver-oaks-dental-clinic-deepen-4 | https://www.silveroaksdentalclinic.co.za/contact-us/ | 'Contact us on 031 202 6584 or send an email or WhatsApp message, we'd love to hear from you!' | 2026-09-17 |
| silver-oaks-dental-clinic-deepen-5 | https://www.silveroaksdentalclinic.co.za/dental-treatments/digital-… | 'Cone-beam computed tomography imaging (CBCT): A Cone-beam CT is a rotating X-ray machine that provides a three-dimensional view of teeth and the oral anatomy.' | 2026-09-17 |
| silver-oaks-dental-clinic-deepen-6 | https://www.silveroaksdentalclinic.co.za/patient-form/ | Dedicated /patient-form/ page for new patients ahead of a visit, combined with the WhatsApp contact channel for pre-visit questions | 2026-09-17 |
| silver-oaks-dental-clinic-deepen-7 | https://www.google.com/maps?cid=2398583888337296927&hl=en | Google Business Profile hours: Monday-Friday 7:30 AM-4:30 PM, Saturday and Sunday closed; the site publishes no hours of its own | 2026-09-17 |
| silver-oaks-dental-clinic-deepen-8 | https://www.silveroaksdentalclinic.co.za/dental-treatments/dental-i… | 'Diagnostic imaging such as a CBCT scan is quoted separately' — no price figure is given for it anywhere on the site | 2026-09-17 |
| silver-oaks-dental-clinic-deepen-9 | https://www.silveroaksdentalclinic.co.za/contact-us/ | Page JSON-LD sameAs includes https://www.facebook.com/www.SilverOaksDentalClinic/ | 2026-09-17 |
| silver-oaks-dental-clinic-deepen-10 | https://www.silveroaksdentalclinic.co.za/dental-treatments/digital-… | 'CBCT scans are used in dental implant planning, visualization of abnormal teeth, evaluation of the jaws and face, cleft palate assessment' | 2026-09-17 |
| silver-oaks-dental-clinic-deepen-11 | https://www.silveroaksdentalclinic.co.za/dental-treatments/digital-… | '3D Printing...surgical guides...' and dental microscopy described as preventing damage 'during all kinds of dental operations and surgery' | 2026-09-17 |
| silver-oaks-dental-clinic-deepen-12 | https://www.silveroaksdentalclinic.co.za/dental-treatments/ | 'emergency' does not appear on the treatments index, contact-us, faq or digital-dentistry pages | 2026-09-17 |
| silver-oaks-dental-clinic-deepen-13 | https://www.silveroaksdentalclinic.co.za/dental-treatments/digital-… | Page carries schema.org JSON-LD @graph with @type WebPage, WebSite and Organization | 2026-09-17 |
| silver-oaks-dental-clinic-deepen-14 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Silver%2… | TripAdvisor autocomplete for the clinic's name: 12 results, none a Durban-area dental practice | 2026-09-29 |
| silver-oaks-dental-clinic-deepen-15 | https://www.silveroaksdentalclinic.co.za/ | Clinic website HTML (200,634 bytes) checked for a tripadvisor.com reference; none found | 2026-09-29 |
| silver-oaks-dental-clinic-deepen-16 | https://www.whatclinic.com/dentists/south-africa/tongaat/silver-oak… | WhatClinic profile: "Visit our Dentist - 27 Vuna Close, Building: Ridge 7, 5th floor, Suite 505., Umhlanga" (matches the clinic's own address) with a WhatClinic ServiceScore from 211 interactions and 6 verified patient reviews | 2026-09-29 |
| silver-oaks-dental-clinic-hpcsa-dp0064475 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister record for registration number DP 0064475: Roy Huson, Durban 3630; registration status ACTIVE; current practice category: independent practice general practitioner. | 2026-09-30 |
| silver-oaks-dental-clinic-hpcsa-dp0083682 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister record for registration number DP 0083682: Craig Inch, Durban 3610; registration status ACTIVE; current practice category: independent practice general practitioner. | 2026-09-30 |
Change History
| Date | Change |
|---|---|
| 2026-09-29 | Checked TripAdvisor's own search (no match) and found the clinic listed on WhatClinic under the neighbouring town of Tongaat, with its own address and reviews confirming it is the same practice. Recorded: no TripAdvisor presence, present on WhatClinic. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (digital-dentistry, dental-implants, FAQ, treatments-index and contact-us pages) and its Google listing. Recorded: a Facebook page, a detailed implant price breakdown (placement ~R15,000 + crown ~R17,000 = ~R32,000 total, with CBCT quoted separately), CBCT and X-ray equipment documented in detail, surgical guides/oral surgery, WhatsApp contact, a dedicated patient-intake form, weekday-only hours and Organization/WebPage structured data. Cleaning, filling, standalone-crown, consultation and X-ray prices are not published. Still unverified: TripAdvisor and other-platform presence, and work with international patients. |
| 2026-09-06 | Checked by hand in a browser: Google Maps place page read live for rating, review count, star histogram, review recency, owner replies, complaint and manipulation reading and pin coordinates; clinic Facebook pages opened where needed; the five canonical visibility queries re-run as browser SERPs. |
| 2026-09-04 | Initial data collection for the South Africa Dental Transparency & Trust Index (Durban): verified via silveroaksdentalclinic.co.za, the five canonical AI-visibility queries, and the HPCSA iRegister. Google Maps fields not available — left for a manual browser check. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.