Bester Dental
According to our open methodology, this clinic scored 56.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #19 of 26 ranked clinics · Last checked: 17 September 2026
56.7/100
Positions by Rating Profile
- Overall Transparency & Trust#1956.7/100
- Best for Expats#2251.3/100
- Best for Dental Implants#1948/100
- Best for Emergency Dental Care#1650.3/100
- Best Price Transparency#1839.7/100
- Best English-speaking Clinics#2255.7/100
- Best for Families / Children#1954.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Bloemfontein practice run by Dr Leon Bester and Dr Rinette Bester with associate Dr Arista Kamffer, offering orthodontics, implants and paediatric dentistry with a published emergency line; the site does not publish a street address.
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Communication & Service: 3.5 of 8.5 verifiable points (missing: whatsApp / LINE available; pre-visit consultation possible; convenient opening hours)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed The site has a "DENTISTS" nav menu with a dedicated page per dentist, each publishing qualifications: both Dr Leon and Dr Rinette Bester graduated in dentistry from the University of Pretoria in 2014 (first and second in their class) with named SADA medals and discipline prizes, and Dr Rinette Bester is stated to have furthered her studies in orthodontics and paediatric dentistry. [s4] [s5] [s6] | 2/2 |
| ✓ | Real clinic photos Four practice images in a homepage gallery. [s1] | 2/2 |
| ✓ | Service list published [s2] | 3/3 |
| ✓ | Clear contact details Phone (including a separate emergency line) and email published. [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published The clinic's own website still publishes no street address and its /contact page still returns HTTP 404, which is why this was false. A verifiable address is published elsewhere, and the criterion asks whether one is published rather than where: the practice's Google Business Profile gives 126 Klerck Ln, Brandwag, Bloemfontein 9301 with a map pin at -29.1032149, 26.2035425, and the practice's own Facebook page independently gives 126 Klerck Ave, Bloemfontein 9301. Two channels, one of them the clinic's own, agreeing on the street number and street name; the Ln/Ave discrepancy is in the street type only. Read live in the browser on 2026-09-06. [gmp1] [fbp1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No concrete prices published. [s2] | 0/3 |
| ✗ | Cleaning price listed Full services page (9 categories, each explained) has no prices [bester-dental-bloemfontein-deepen-3] | 0/2 |
| ✗ | Filling price listed Same full read; no filling price [bester-dental-bloemfontein-deepen-4] | 0/2 |
| ✗ | Crown price listed Same full read; no crown price [bester-dental-bloemfontein-deepen-5] | 0/2 |
| ✗ | Implant price listed Same full read; no implant price [bester-dental-bloemfontein-deepen-6] | 0/2 |
| ✗ | Consultation price listed Same full read; no consultation price or free-consult offer [bester-dental-bloemfontein-deepen-7] | 0/2 |
| ✗ | X-ray / imaging price listed Same full read; no X-ray price [bester-dental-bloemfontein-deepen-8] | 0/2 |
Reputation & Reviews
14.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06: 82 five-star, 2 four-star, 0 three-star, 0 two-star, 2 one-star. The buckets sum to 86, matching the 86 in the place-page header exactly, and the weighted mean 4.884 reproduces the published 4.9. [gmp1] | 5/6 |
| ◐ | Google review volume Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. [gmp1] | 1.5/3 |
| ✓ | Review recency Newest Google review is dated 2026-09-04 (listing read 2026-09-26). [bester-dental-bloemfontein-gbp-2026-09-26] | 3/3 |
| ? | Clinic responds to reviews Owner replies appear only on older reviews (latest 2025-03-07); none of the 3 reviews from the last 12 months read carries one. [bester-dental-bloemfontein-deepen-18] | 0/2 |
| ✓ | No recurring complaints No repeated complaint theme appears in the visible sample. Sample: the 3 reviews Google Maps renders on the place page, in its own relevance order; a newest-first list was not available. [gmp1] | 2/2 |
| ✓ | No suspicious review patterns Histogram shape, spread of wording and dates, and reviewer-account variety show no sign of manipulation. Sample: the 3 reviews Google Maps renders on the place page, in its own relevance order; a newest-first list was not available. [gmp1] | 2/2 |
| ✓ | Active Facebook presence Page 'Bester Dental', 1.3K followers, recommended by 100 per cent across 20 reviews, links besterdental.co.za, most recent highlighted posts dated January and February 2025. Its address block reads 126 Klerck Ave, Bloemfontein 9301, independently corroborating the street address recovered from the Google listing (which spells the street 'Klerck Ln'). Opened for a question about Dr Rinette Bester's registered first names; the page publishes no dentist name at all, so it does not answer it. [fbp1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing; the clinic's own website has no TripAdvisor link [bester-dental-bloemfontein-deepen-13] [bester-dental-bloemfontein-deepen-14] | 0/0.5 |
| ✗ | Other review platforms Not the one dentist WhatClinic lists for Bloemfontein; no TripAdvisor listing either [bester-dental-bloemfontein-deepen-15] [bester-dental-bloemfontein-deepen-16] [bester-dental-bloemfontein-deepen-17] | 0/0.5 |
Medical Infrastructure
7 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✗ | Oral surgery Full 9-category service list read; no extraction/oral surgery category [bester-dental-bloemfontein-deepen-9] | 0/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care Separate published emergency contact number, 063 024 9706. [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
3.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Contact page lists only phone and email [bester-dental-bloemfontein-deepen-10] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✗ | Pre-visit consultation possible Only a generic enquiry form; no booking system or treatment-estimate request [bester-dental-bloemfontein-deepen] | 0/1.5 |
| ✓ | Clear service explanations Every service has a multi-sentence plain-language description [s2] | 1/1 |
| ✗ | Convenient opening hours GBP hours are weekdays only, closing at 4:30 PM [bester-dental-bloemfontein-deepen-2] | 0/1.5 |
AI & Search Visibility
6 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist South Africa", "English speaking dentist South Africa", "dental implants South Africa", "emergency dentist South Africa", "South Africa dental clinic for expats".
| ✓ | Mentioned for: best dentist South Africa Google first page for "best dentist Bloemfontein" read in the browser on 2026-09-06 (method: browser SERP 2026-09-06, hl=en). The clinic appears in the organic results, local pack or AI overview. [bsq1] | 1/1 |
| ✓ | Mentioned for: English speaking dentist South Africa Google first page for "English speaking dentist Bloemfontein" read in the browser on 2026-09-06 (method: browser SERP 2026-09-06, hl=en). The clinic appears in the organic results, local pack or AI overview. [bsq2] | 1/1 |
| ✓ | Mentioned for: dental implants South Africa Google first page for "dental implants Bloemfontein" read in the browser on 2026-09-06 (method: browser SERP 2026-09-06, hl=en). The clinic appears in the organic results, local pack or AI overview. [bsq3] | 1/1 |
| ✓ | Mentioned for: emergency dentist South Africa Google first page for "emergency dentist Bloemfontein" read in the browser on 2026-09-06 (method: browser SERP 2026-09-06, hl=en). The clinic appears in the organic results, local pack or AI overview. [bsq4] | 1/1 |
| ✗ | Mentioned for: South Africa dental clinic for expats Google first page for "Bloemfontein dental clinic for expats" read in the browser on 2026-09-06 (method: browser SERP 2026-09-06, hl=en). The clinic does not appear in the organic results, local pack or AI overview. [bsq5] | 0/1 |
| ✗ | Structured data on website No schema.org JSON-LD anywhere on the site [bester-dental-bloemfontein-deepen-11] | 0/1.5 |
| ✓ | Google indexing quality own domain besterdental.co.za holds 7 of 10 results (homepage, dentures, contact, orthodontics, restorative, endodontics, our-services pages) behind only Facebook (web search 2026-09-07) [giq1] | 2/2 |
| ✗ | Dedicated service pages All nine services are sections on one page, not separate URLs [bester-dental-bloemfontein-deepen-12] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Leon Bester [s1] [s4] [reg1] [bester-dental-bloemfontein-hpcsa-dp0108790] | General and cosmetic dentistry; University of Pretoria 2014 (first in class), SADA Gold Medal | DP 0108790 | Registration number with the HPCSA, South Africa’s statutory council for health professions; registration active on its public iRegister (checked 30 September 2026). |
| Rinette Bester [s1] [s5] | Orthodontics and paediatric dentistry (further study, per clinic); University of Pretoria 2014 | not verified | — |
| Arista Kamffer [s1] [reg2] [bester-dental-bloemfontein-hpcsa-dp0104078] | Associate dentist | DP 0104078 | Registration number with the HPCSA, South Africa’s statutory council for health professions; registration active on its public iRegister (checked 30 September 2026). |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: Clinic responds to reviews
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://besterdental.co.za/ |
|---|---|
| Phone | +27 51 001 0436 |
| Google Maps | Map listing |
| Address | 126 Klerck Ln, Brandwag, Bloemfontein, 9301, South Africa |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://besterdental.co.za/ | Clinic name, phone (incl. emergency line), email, three dentist names, real photos, English version; absence of address | 2026-09-17 |
| s2 | https://besterdental.co.za/p8/services/our-services.html | Each of the nine services carries an explanatory paragraph, e.g. Endodontics: 'The damaged area of the tooth is removed and the tooth is then cleaned and disinfected before it is resealed' | 2026-09-17 |
| s3 | https://besterdental.co.za/contact | Checked for a published street address — HTTP 404 | 2026-09-04 |
| reg1 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister entry for Leon Bester, Bloemfontein 9317, ACTIVE | 2026-09-04 |
| reg2 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister entry for Arista Kamffer, Bloemfontein 9301, ACTIVE | 2026-09-04 |
| s4 | https://besterdental.co.za/p7/dentists/meet-dr-leon-bester.html | Dr Leon Bester biography: University of Pretoria dentistry graduate 2014 (first in class), SADA Gold Medal and multiple discipline prizes, community service in Harrismith, private practice from Rosepark Hospital, Bloemfontein | 2026-09-04 |
| s5 | https://besterdental.co.za/p6/dentists/meet-dr-rinette-bester.html | Dr Rinette Bester biography: University of Pretoria dentistry graduate 2014 (second in class), SADA Bronze Medal in Periodontology and Clinical Removable Prosthodontics, further study in orthodontics and paediatric dentistry | 2026-09-04 |
| s6 | https://besterdental.co.za/p18/dentists/meet-dr-arista-kamffer.html | Dr Arista Kamffer practitioner page | 2026-09-04 |
| gmp1 | https://www.google.com/maps/place/Bester+Dental/@-29.1032149,26.203… | Live Google Maps place page: rating, review count, star histogram, review dates, owner replies, pin coordinates | 2026-09-06 |
| fbp1 | https://www.facebook.com/besterdentalbloemfontein | Clinic Facebook page read live in the browser: existence, identity, follower count, review count, most recent post | 2026-09-06 |
| bsq1 | search:best dentist Bloemfontein | Browser SERP visibility check - best dentist Bloemfontein | 2026-09-06 |
| bsq2 | search:English speaking dentist Bloemfontein | Browser SERP visibility check - English speaking dentist Bloemfontein | 2026-09-06 |
| bsq3 | search:dental implants Bloemfontein | Browser SERP visibility check - dental implants Bloemfontein | 2026-09-06 |
| bsq4 | search:emergency dentist Bloemfontein | Browser SERP visibility check - emergency dentist Bloemfontein | 2026-09-06 |
| bsq5 | search:Bloemfontein dental clinic for expats | Browser SERP visibility check - Bloemfontein dental clinic for expats | 2026-09-06 |
| giq1 | search:"Bester Dental" Bloemfontein | own domain besterdental.co.za holds 7 of 10 results (homepage, dentures, contact, orthodontics, restorative, endodontics, our-services pages) behind only Facebook | 2026-09-07 |
| bester-dental-bloemfontein-deepen | https://besterdental.co.za/p3/contact-us/contact-bester-dental-in-b… | Contact page read in full on 2026-09-17: phone, email, address and a plain name/email/telephone/message enquiry form; no online booking calendar, treatment-estimate request or photo upload | 2026-09-17 |
| bester-dental-bloemfontein-deepen-2 | https://www.google.com/maps?cid=17238747382208660218&hl=en | Google Business Profile hours: Monday-Friday 8 AM-4:30 PM, Saturday and Sunday closed; the site itself publishes no hours | 2026-09-17 |
| bester-dental-bloemfontein-deepen-3 | https://besterdental.co.za/p8/services/our-services.html | Services page describes all nine service categories in prose with no price figures anywhere | 2026-09-17 |
| bester-dental-bloemfontein-deepen-4 | https://besterdental.co.za/p8/services/our-services.html | Restorative Dentistry section mentions fillings, crowns, bridges and implants with no prices | 2026-09-17 |
| bester-dental-bloemfontein-deepen-5 | https://besterdental.co.za/p8/services/our-services.html | Dental Crowns and Veneers section describes the procedure with no prices | 2026-09-17 |
| bester-dental-bloemfontein-deepen-6 | https://besterdental.co.za/p8/services/our-services.html | Dental Implants section describes the procedure with no prices | 2026-09-17 |
| bester-dental-bloemfontein-deepen-7 | https://besterdental.co.za/p3/contact-us/contact-bester-dental-in-b… | Contact page lists only phone, email and physical address; no consultation price or free-consultation statement | 2026-09-17 |
| bester-dental-bloemfontein-deepen-8 | https://besterdental.co.za/p8/services/our-services.html | Services page has no imaging or X-ray line item, priced or otherwise | 2026-09-17 |
| bester-dental-bloemfontein-deepen-9 | https://besterdental.co.za/p8/services/our-services.html | Nine described categories (oral exam, restorative, orthodontics, implants, crowns/veneers, dentures, endodontics, paediatric, cleaning/whitening); no extraction or oral surgery listed | 2026-09-17 |
| bester-dental-bloemfontein-deepen-10 | https://besterdental.co.za/p3/contact-us/contact-bester-dental-in-b… | Contact Details: 'Telephone (o/h): 051 001 0436, Email: info@besterdental.co.za, Emergencies: 063 024 9706' — no WhatsApp/LINE | 2026-09-17 |
| bester-dental-bloemfontein-deepen-11 | https://besterdental.co.za/ | Homepage, services page and contact page source contain no application/ld+json block | 2026-09-17 |
| bester-dental-bloemfontein-deepen-12 | https://besterdental.co.za/p8/services/our-services.html | All service descriptions sit under one /p8/services/our-services.html URL with 'Learn more...' links that do not lead to distinct pages | 2026-09-17 |
| bester-dental-bloemfontein-gbp-2026-09-26 | https://www.google.com/maps?cid=17238747382208660218&hl=en | Google listing read on 2026-09-26: rating 4.9 from 86 reviews; star histogram 1★ 2 / 2★ 0 / 3★ 0 / 4★ 2 / 5★ 82; newest review dated 2026-09-04. | 2026-09-26 |
| bester-dental-bloemfontein-deepen-13 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Bester%2… | TripAdvisor autocomplete for the clinic's name: 12 results, none a Bloemfontein dental practice | 2026-09-29 |
| bester-dental-bloemfontein-deepen-14 | https://besterdental.co.za/ | Clinic's homepage, read 2026-09-29 (15 KB), has no link to a TripAdvisor page | 2026-09-29 |
| bester-dental-bloemfontein-deepen-15 | https://www.whatclinic.com/dentists/south-africa/bloemfontein | WhatClinic's Bloemfontein directory (one listing: Dr JB Steenkamp), read 2026-09-29: this clinic is not it | 2026-09-29 |
| bester-dental-bloemfontein-deepen-16 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Bester%2… | TripAdvisor autocomplete returns no matching Bloemfontein dental listing | 2026-09-29 |
| bester-dental-bloemfontein-deepen-17 | https://www.whatclinic.com/sitemap.xml | WhatClinic's index of all its clinic profiles, read 2026-09-29: none of its 193 dentist profiles in South Africa carries this clinic's name; the Bloemfontein profiles missing from the directory pages were opened and none is at this clinic's address | 2026-09-29 |
| bester-dental-bloemfontein-hpcsa-dp0108790 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister record for registration number DP 0108790: Leon Bester, Bloemfontein 9317; registration status ACTIVE; current practice category: independent practice general practitioner. | 2026-09-30 |
| bester-dental-bloemfontein-hpcsa-dp0104078 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister record for registration number DP 0104078: Arista Kamffer, Bloemfontein 9301; registration status ACTIVE; current practice category: independent practice general practitioner. | 2026-09-30 |
| bester-dental-bloemfontein-deepen-18 | https://www.google.com/maps?cid=17238747382208660218&hl=en | Google listing "Bester Dental" (Dentist; 126 Klerck Ln, Brandwag, Bloemfontein, 9301, South Africa), read 2026-10-05 in 4 review orders (lowest-rated first, newest first, most relevant first, highest-rated first): 4.9 from 86 reviews (1★ 2 / 2★ 0 / 3★ 0 / 4★ 2 / 5★ 82); 13 distinct reviews read, dated 2020-09-01 to 2026-09-04, 1 with an owner reply. | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-09-29 | Checked TripAdvisor's own search and WhatClinic's Bloemfontein directory: no listing on either platform. The clinic's website carries no TripAdvisor link. |
| 2026-09-29 | Corrected 2026-09-29: clinic responds to reviews now unverified: only 3 reviews were checked for owner replies; review recency within 3 months (newest review dated 2026-09-04). |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (services page with nine explained treatment categories, the correct contact-us URL after the stored one 404'd, and the homepage) and its Google listing. Recorded: no extraction/oral-surgery category among the nine services, no WhatsApp contact, no online booking or treatment-estimate mechanism beyond a plain enquiry form, full plain-language explanations for every service, weekday-only hours, and no structured data anywhere on the site. No prices for cleaning, fillings, crowns, implants, consultations or X-rays are published. Still unverified: TripAdvisor and other-platform presence, on-site imaging equipment, and work with international patients. |
| 2026-09-06 | Checked by hand in a browser: Google Maps place page read live for rating, review count, star histogram, review recency, owner replies, complaint and manipulation reading and pin coordinates; clinic Facebook pages opened where needed; the five canonical visibility queries re-run as browser SERPs. |
| 2026-09-04 | Adversarial verification: the site's "DENTISTS" nav menu links a dedicated page per dentist, none of which had been read — the research pass cited only the homepage and the services page. specializationsListed corrected false to true (both principals publish University of Pretoria 2014 graduation, class rank and named SADA medals). The Rinette Bester candidate note was rewritten with the much stronger evidence those pages supply: married classmates from the same 2014 UP cohort, with registration numbers fourteen apart. |
| 2026-09-04 | Initial data collection for the South Africa Dental Transparency & Trust Index (Bloemfontein): verified via besterdental.co.za and the HPCSA iRegister; two of three named dentists matched confidently, one (Rinette Bester) only tentatively. No street address found on site. AI-visibility queries and Google Maps fields not available — left for a manual browser check. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.