City Dental Bloemfontein
According to our open methodology, this clinic scored 57.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #16 of 26 ranked clinics · Last checked: 17 September 2026
57.8/100
Positions by Rating Profile
- Overall Transparency & Trust#1657.8/100
- Best for Expats#2350.8/100
- Best for Dental Implants#1451/100
- Best for Emergency Dental Care#1551.5/100
- Best Price Transparency#2039.3/100
- Best English-speaking Clinics#2354/100
- Best for Families / Children#1855.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Five-dentist general, cosmetic and restorative practice in Westdene, Bloemfontein, established 1979, with named specialists in orthodontics, endodontics, oral surgery and implantology, including Dr Theunis Steyn, past president of the Free State branch of the Dental Association.
Ranking-domain settlement (2026-09-07): two own domains verified live for this clinic. bfncitydental.co.za (on file, WordPress, HTTP 200) is kept as contacts.website — it is the domain the card's infoTransparency/priceTransparency/infrastructure/communication fields are already evidenced from (s1), and neither domain redirects to the other, so there is no rule-specified signal (redirect, or an automated-readable Google-listing/social-profile link) to prefer the second domain instead. citydentalbloem.co.za (Joomla, HTTP 200, template dated 2024) was independently verified 2026-09-07: its /our-team page names the same five dentists (Steyn, Patrinos, van Vuuren, Fourie, van Aarde) and its homepage publishes the identical address ("150 Nelson Mandela Drive, Westdene, Bloemfontein, 9301") and phone ("051 430 3670") as the card — confirming it is the same clinic's second domain, not a different clinic, matching the indexing-quality web search finding that both domains rank for the brand. Recorded as a secondary source; no schema field for a second own-domain exists on this card (checked, per the rule, against cs-dental-hospital-busan, korea, which cites a second own domain only in a source/note, the same pattern used here).
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Communication & Service: 2.5 of 7 verifiable points (missing: whatsApp / LINE available; clear service explanations; convenient opening hours)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed Dr Steyn: orthodontics; Dr Patrinos: aesthetic dentistry/3D and AI technologies; Dr van Vuuren: endodontics; Dr Fourie: general and cosmetic dentistry, facial aesthetics; Dr van Aarde: oral surgery, implantology, cosmetic dentistry. [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No concrete prices published. [s1] | 0/3 |
| ✗ | Cleaning price listed No prices anywhere on either of the clinic's two live domains [city-dental-bloemfontein-deepen] | 0/2 |
| ✗ | Filling price listed Same full read as cleaning price; no filling price [city-dental-bloemfontein-deepen-4] | 0/2 |
| ✗ | Crown price listed Same full read; no crown price [city-dental-bloemfontein-deepen-4] | 0/2 |
| ✗ | Implant price listed Same full read; no implant price [city-dental-bloemfontein-deepen-4] | 0/2 |
| ✗ | Consultation price listed Same full read; no consultation price or free-consult offer [city-dental-bloemfontein-deepen-5] | 0/2 |
| ✗ | X-ray / imaging price listed Same full read; no X-ray price [city-dental-bloemfontein-deepen-4] | 0/2 |
Reputation & Reviews
14 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06: 20 five-star, 1 four-star, 0 three-star, 0 two-star, 4 one-star. The buckets sum to 25, matching the 25 in the place-page header exactly, and the weighted mean 4.320 reproduces the published 4.3. [gmp1] | 3/6 |
| ◐ | Google review volume Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. [gmp1] | 1/3 |
| ✓ | Review recency The newest review visible is 2 months old, which proves the within-3-months bucket and no better. Sample: the 3 reviews Google Maps renders on the place page, in its own relevance order; a newest-first list was not available. [gmp1] | 3/3 |
| ✓ | Clinic responds to reviews The owner replied to two of the three visible reviews, including the critical one. Sample: the 3 reviews Google Maps renders on the place page, in its own relevance order; a newest-first list was not available. [gmp1] | 2/2 |
| ✓ | No recurring complaints One of the three visible reviews is critical: a two-year-old one-star describing one named dentist's list as overbooked, at fifteen minutes per patient from opening to closing. It has an owner reply. One grievance is not a repeated theme; recorded because four of the 25 ratings are one-star and the three-review slice cannot show whether they share a subject. Sample: the 3 reviews Google Maps renders on the place page, in its own relevance order; a newest-first list was not available. [gmp1] | 2/2 |
| ✓ | No suspicious review patterns Histogram shape, spread of wording and dates, and reviewer-account variety show no sign of manipulation. Sample: the 3 reviews Google Maps renders on the place page, in its own relevance order; a newest-first list was not available. [gmp1] | 2/2 |
| ✓ | Active Facebook presence Facebook page linked from the clinic's bfncitydental.co.za homepage [city-dental-bloemfontein-deepen-6] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing; the clinic's own website has no TripAdvisor link [city-dental-bloemfontein-deepen-12] [city-dental-bloemfontein-deepen-13] | 0/0.5 |
| ✗ | Other review platforms Not the one dentist WhatClinic lists for Bloemfontein; no TripAdvisor listing either [city-dental-bloemfontein-deepen-14] [city-dental-bloemfontein-deepen-15] [city-dental-bloemfontein-deepen-16] | 0/0.5 |
Medical Infrastructure
9 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) Site mentions "3D and AI technologies" for aesthetic dentistry, not explicitly framed as CBCT/3D imaging equipment. | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry Paediatric Dentistry listed among services [city-dental-bloemfontein-deepen-7] | 1.5/1.5 |
| ✓ | Emergency care Emergency Dental Care documented on the contact page [city-dental-bloemfontein-deepen-8] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
2.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available No WhatsApp/LINE found on either domain [city-dental-bloemfontein-deepen-2] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✗ | Clear service explanations Services are a bare name list, not explained [city-dental-bloemfontein-deepen-9] | 0/1 |
| ✗ | Convenient opening hours GBP hours are weekdays only, closing at 5 PM [city-dental-bloemfontein-deepen-3] | 0/1.5 |
AI & Search Visibility
6.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist South Africa", "English speaking dentist South Africa", "dental implants South Africa", "emergency dentist South Africa", "South Africa dental clinic for expats".
| ✓ | Mentioned for: best dentist South Africa Google first page for "best dentist Bloemfontein" read in the browser on 2026-09-06 (method: browser SERP 2026-09-06, hl=en). The clinic appears in the organic results, local pack or AI overview. [bsq1] | 1/1 |
| ✓ | Mentioned for: English speaking dentist South Africa Google first page for "English speaking dentist Bloemfontein" read in the browser on 2026-09-06 (method: browser SERP 2026-09-06, hl=en). The clinic appears in the organic results, local pack or AI overview. [bsq2] | 1/1 |
| ✓ | Mentioned for: dental implants South Africa Google first page for "dental implants Bloemfontein" read in the browser on 2026-09-06 (method: browser SERP 2026-09-06, hl=en). The clinic appears in the organic results, local pack or AI overview. [bsq3] | 1/1 |
| ✗ | Mentioned for: emergency dentist South Africa Google first page for "emergency dentist Bloemfontein" read in the browser on 2026-09-06 (method: browser SERP 2026-09-06, hl=en). The clinic does not appear in the organic results, local pack or AI overview. [bsq4] | 0/1 |
| ✗ | Mentioned for: South Africa dental clinic for expats Google first page for "Bloemfontein dental clinic for expats" read in the browser on 2026-09-06 (method: browser SERP 2026-09-06, hl=en). The clinic does not appear in the organic results, local pack or AI overview. [bsq5] | 0/1 |
| ✓ | Structured data on website Organization/WebSite JSON-LD present [city-dental-bloemfontein-deepen-10] | 1.5/1.5 |
| ✓ | Google indexing quality own-brand domains (citydentalbloem.co.za and bfncitydental.co.za, the site on file) together hold 4 of 7 results (team, homepage, contact, and the file domain's homepage) behind only a ZoomInfo listing; note the clinic appears to operate two parallel domains for the same brand (web search 2026-09-07) [giq1] | 2/2 |
| ✗ | Dedicated service pages No individual service URLs; only Home, Our Team and Contact Us [city-dental-bloemfontein-deepen-11] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Theunis Lodewyk Steyn [s1] [reg1] [city-dental-bloemfontein-hpcsa-dp0043192] | Orthodontics (per clinic); past president, Free State branch, Dental Association | DP 0043192 | Registration number with the HPCSA, South Africa’s statutory council for health professions; registration active on its public iRegister (checked 30 September 2026). |
| Panagiotis (Pano) Patrinos [s1] [reg2] [city-dental-bloemfontein-hpcsa-dp0039225] | Aesthetic dentistry, 3D and AI technologies | DP 0039225 | Registration number with the HPCSA, South Africa’s statutory council for health professions; active on its public iRegister, which records a primary dental degree obtained outside South Africa (checked 30 September 2026). |
| Estelle van Vuuren [s1] [reg3] [city-dental-bloemfontein-hpcsa-dp0055433] | Endodontics, general and restorative dentistry | DP 0055433 | Registration number with the HPCSA, South Africa’s statutory council for health professions; registration active on its public iRegister (checked 30 September 2026). |
| Annine Fourie [s1] [reg4] [city-dental-bloemfontein-hpcsa-dp0107360] | General and cosmetic dentistry, facial aesthetic treatments | DP 0107360 | Registration number with the HPCSA, South Africa’s statutory council for health professions; registration active on its public iRegister (checked 30 September 2026). |
| Danie (Daniel Theodorus) van Aarde [s1] [reg5] [city-dental-bloemfontein-hpcsa-dp0104752] | Oral surgery, implantology, cosmetic dentistry | DP 0104752 | Registration number with the HPCSA, South Africa’s statutory council for health professions; registration active on its public iRegister (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://bfncitydental.co.za/ |
|---|---|
| Phone | 051 430 3670 |
| Google Maps | Map listing |
| Address | 150 Nelson Mandela Drive, Westdene, Bloemfontein, 9301, South Africa |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://bfncitydental.co.za/ | Clinic name, address, phones, email, five dentist names/specializations, services, English version | 2026-09-04 |
| reg1 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister entry for Theunis Lodewyk Steyn, Motheo 9301, ACTIVE | 2026-09-04 |
| reg2 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister entry for Panagiotis Patrinos, Bloemfontein 9324, ACTIVE | 2026-09-04 |
| reg3 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister entry for Estelle van Vuuren, Bloemfontein 9300, ACTIVE | 2026-09-04 |
| reg4 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister entry for Annine Fourie, Bloemfontein, ACTIVE | 2026-09-04 |
| reg5 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister entry for Daniel Theodorus van Aarde, Bloemfontein 9301, ACTIVE | 2026-09-04 |
| gmp1 | https://www.google.com/maps/place/City+Dental+Bloemfontein/@-29.111… | Live Google Maps place page: rating, review count, star histogram, review dates, owner replies, pin coordinates | 2026-09-06 |
| bsq1 | search:best dentist Bloemfontein | Browser SERP visibility check - best dentist Bloemfontein | 2026-09-06 |
| bsq2 | search:English speaking dentist Bloemfontein | Browser SERP visibility check - English speaking dentist Bloemfontein | 2026-09-06 |
| bsq3 | search:dental implants Bloemfontein | Browser SERP visibility check - dental implants Bloemfontein | 2026-09-06 |
| bsq4 | search:emergency dentist Bloemfontein | Browser SERP visibility check - emergency dentist Bloemfontein | 2026-09-06 |
| bsq5 | search:Bloemfontein dental clinic for expats | Browser SERP visibility check - Bloemfontein dental clinic for expats | 2026-09-06 |
| giq1 | search:"City Dental Bloemfontein" Bloemfontein | own-brand domains (citydentalbloem.co.za and bfncitydental.co.za, the site on file) together hold 4 of 7 results (team, homepage, contact, and the file domain's homepage) behind only a ZoomInfo listing; note the clinic appears to operate two parallel domains for the same brand | 2026-09-07 |
| y13-2 | https://citydentalbloem.co.za/our-team | Verified secondary own domain (HTTP 200, Joomla): same five named dentists (Steyn, Patrinos, van Vuuren, Fourie, van Aarde) and, on the homepage, the identical address "150 Nelson Mandela Drive, Westdene, Bloemfontein, 9301" and phone "051 430 3670" as the card — same clinic, two parallel domains, not attributed as contacts.website | 2026-09-07 |
| city-dental-bloemfontein-deepen | https://citydentalbloem.co.za/ | Homepage lists services (oral exams, restorative, crowns/bridges/veneers, dentures, endodontics, paediatric, implants, wisdom tooth removal, orthodontics, cleaning, whitening, facial aesthetics) with no prices anywhere | 2026-09-17 |
| city-dental-bloemfontein-deepen-2 | https://citydentalbloem.co.za/contact-us | Contact page offers only a phone number, email and web form; no wa.me link or WhatsApp number on this page or the homepage of either bfncitydental.co.za or citydentalbloem.co.za | 2026-09-17 |
| city-dental-bloemfontein-deepen-3 | https://www.google.com/maps?cid=10950898483748159976&hl=en | Google Business Profile hours: Monday-Friday 8 AM-5 PM, Saturday and Sunday closed; the site itself publishes no hours | 2026-09-17 |
| city-dental-bloemfontein-deepen-4 | https://citydentalbloem.co.za/ | Services list read in full on homepage; no price figures anywhere on the site | 2026-09-17 |
| city-dental-bloemfontein-deepen-5 | https://citydentalbloem.co.za/contact-us | Contact page carries only a name/phone/email enquiry form; no consultation price or free-consultation statement | 2026-09-17 |
| city-dental-bloemfontein-deepen-6 | https://bfncitydental.co.za/ | Homepage links to https://www.facebook.com/profile.php?id=61568504301512 | 2026-09-17 |
| city-dental-bloemfontein-deepen-7 | https://citydentalbloem.co.za/ | Homepage services list includes 'Paediatric Dentistry' | 2026-09-17 |
| city-dental-bloemfontein-deepen-8 | https://citydentalbloem.co.za/contact-us | Contact form category list: 'Emergency Dental Care: Urgent inquiries regarding severe tooth pain, a knocked-out tooth, or other sudden dental issues' | 2026-09-17 |
| city-dental-bloemfontein-deepen-9 | https://citydentalbloem.co.za/ | Homepage services section is a plain list of names ('Restorative Dentistry', 'Dental Implants', 'Orthodontics'...) with no description of what each procedure involves | 2026-09-17 |
| city-dental-bloemfontein-deepen-10 | https://citydentalbloem.co.za/ | Homepage carries schema.org JSON-LD @graph with @type Organization, WebSite and WebPage | 2026-09-17 |
| city-dental-bloemfontein-deepen-11 | https://citydentalbloem.co.za/ | Site navigation has only /our-team, /contact-us, /disclaimer, /privacy-policy, /terms-and-conditions — services are a single list on the homepage with no per-service pages | 2026-09-17 |
| city-dental-bloemfontein-deepen-12 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=City%20D… | TripAdvisor autocomplete for the clinic's name: 12 results, none a Bloemfontein dental practice | 2026-09-29 |
| city-dental-bloemfontein-deepen-13 | https://bfncitydental.co.za/ | Clinic's homepage, read 2026-09-29 (486 KB), has no link to a TripAdvisor page | 2026-09-29 |
| city-dental-bloemfontein-deepen-14 | https://www.whatclinic.com/dentists/south-africa/bloemfontein | WhatClinic's Bloemfontein directory (one listing: Dr JB Steenkamp), read 2026-09-29: this clinic is not it | 2026-09-29 |
| city-dental-bloemfontein-deepen-15 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=City%20D… | TripAdvisor autocomplete returns no matching Bloemfontein dental listing | 2026-09-29 |
| city-dental-bloemfontein-deepen-16 | https://www.whatclinic.com/sitemap.xml | WhatClinic's index of all its clinic profiles, read 2026-09-29: none of its 193 dentist profiles in South Africa carries this clinic's name; the Bloemfontein profiles missing from the directory pages were opened and none is at this clinic's address | 2026-09-29 |
| city-dental-bloemfontein-hpcsa-dp0043192 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister record for registration number DP 0043192: Theunis Steyn, Motheo 9301; registration status ACTIVE; current practice category: independent practice general practitioner. | 2026-09-30 |
| city-dental-bloemfontein-hpcsa-dp0039225 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister record for registration number DP 0039225: Panagiotis Patrinos, Motheo 9324; registration status ACTIVE; current practice category: independent practice general practitioner; qualification: Dip in Dent Athens 01 Jan 1979. | 2026-09-30 |
| city-dental-bloemfontein-hpcsa-dp0055433 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister record for registration number DP 0055433: Estelle van Vuuren, Motheo 9301; registration status ACTIVE; current practice category: independent practice general practitioner. | 2026-09-30 |
| city-dental-bloemfontein-hpcsa-dp0107360 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister record for registration number DP 0107360: Annine Fourie, Bloemfontein 1610; registration status ACTIVE; current practice category: independent practice general practitioner. | 2026-09-30 |
| city-dental-bloemfontein-hpcsa-dp0104752 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister record for registration number DP 0104752: Daniel van Aarde, Bloemfontein 9301; registration status ACTIVE; current practice category: independent practice general practitioner. | 2026-09-30 |
Change History
| Date | Change |
|---|---|
| 2026-09-29 | Checked TripAdvisor's own search and WhatClinic's Bloemfontein directory: no listing on either platform. The clinic's website carries no TripAdvisor link. |
| 2026-09-17 | Re-read on 2026-09-17: both of the clinic's live domains (bfncitydental.co.za and citydentalbloem.co.za: homepage, our-team and contact-us pages) and its Google listing. Recorded: a Facebook page linked from the older domain, paediatric dentistry and emergency dental care among the services, no WhatsApp contact, a bare (unexplained) services list, weekday-only Google Business Profile hours, and Organization/WebSite structured data with no dedicated per-treatment pages. No prices for cleaning, fillings, crowns, implants, consultations or X-rays are published on either domain. Still unverified: TripAdvisor and other-platform presence, on-site imaging equipment, and work with international patients. |
| 2026-09-07 | Ranking-domain settlement: confirmed the clinic operates two live own domains, bfncitydental.co.za and citydentalbloem.co.za (same address, phone and five-dentist roster on both). contacts.website is kept as bfncitydental.co.za, the domain already backing the card's evidence, since neither domain redirects to the other and the Google-listing website field is not automated-readable. citydentalbloem.co.za is recorded as a verified secondary in the notes and sources. |
| 2026-09-06 | Checked by hand in a browser: Google Maps place page read live for rating, review count, star histogram, review recency, owner replies, complaint and manipulation reading and pin coordinates; clinic Facebook pages opened where needed; the five canonical visibility queries re-run as browser SERPs. |
| 2026-09-04 | Initial data collection for the South Africa Dental Transparency & Trust Index (Bloemfontein): verified via bfncitydental.co.za and the HPCSA iRegister (all five named dentists matched). AI-visibility queries and Google Maps fields not available — left for a manual browser check. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.