Dentists @ Health Summerstrand
According to our open methodology, this clinic scored 55.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #21 of 26 ranked clinics · Last checked: 17 September 2026
55.6/100
Positions by Rating Profile
- Overall Transparency & Trust#2155.6/100
- Best for Expats#2052.5/100
- Best for Dental Implants#1351.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#2238.7/100
- Best English-speaking Clinics#2156.2/100
- Best for Families / Children#960.3/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified "Sedation" is listed as a service alongside sleep-apnoea treatment, but the page does not specify whether this is conscious sedation or general anaesthesia/deep sedation, so it cannot be verified against the methodology's GA/deep-sedation bar.
Summary
Branch of the Dentists At Health group (established 2005, multiple Eastern Cape locations) in Summerstrand, Gqeberha, staffed by Dr Herman Bekker and Dr Helena Naude, offering a wide advanced-dentistry service range including CEREC CAD/CAM, sedation and sleep-apnoea treatment.
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 1 of 10 verifiable points (missing: mentioned for: best dentist South Africa; mentioned for: English speaking dentist South Africa; mentioned for: dental implants South Africa; mentioned for: emergency dentist South Africa; mentioned for: South Africa dental clinic for expats; structured data on website; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr Herman Bekker and Dr Helena Naude named for this Summerstrand branch specifically, plus oral hygienist Tilla Nell. [s1] | 3/3 |
| ✓ | Dentist specializations listed Qualifications are published for both dentists: Dr Bekker — qualified University of Pretoria 2016, postgraduate certificate in Oral Implantology (2017), postgraduate diplomas in Prosthodontics (UP 2020), Laser Dentistry (RWTH Aachen 2022) and Maxillofacial Radiology (UWC); Dr Naude — qualified University of Pretoria 2001, currently completing a postgraduate qualification in Fixed Orthopaedics and Orthodontics. [s2] | 2/2 |
| ✓ | Real clinic photos The site does use grey.svg, but only as a lazy-loading placeholder in the src attribute; the real images are in the data-src attribute of the same <img> tags and are genuine practice and staff photographs (dr-herman-bekker-dentists-at-health-summersrtand.webp, dr-helena-naude-…, tilla-nell-dentists-at-health-summerstrand-2023.webp, quality-dental-service-at-health-practice-in-summerstrand-2023.webp). [s1] [s2] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details Phone and branch-specific email (receptionss@healthgroup.co.za) published. [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No prices published on the website. [s1] | 0/3 |
| ✗ | Cleaning price listed Services page describes cleaning/hygiene with no price [dentists-at-health-summerstrand-deepen-2] | 0/2 |
| ✗ | Filling price listed No filling price found [dentists-at-health-summerstrand-deepen-3] | 0/2 |
| ✗ | Crown price listed No crown price found [dentists-at-health-summerstrand-deepen-4] | 0/2 |
| ✗ | Implant price listed Implants described ('placement and exposure of dental implants') with no price [dentists-at-health-summerstrand-deepen-5] | 0/2 |
| ✗ | Consultation price listed Consultation described but no fee or free-consult statement [dentists-at-health-summerstrand-deepen] | 0/2 |
| ✗ | X-ray / imaging price listed X-rays documented as part of consultations with no price [dentists-at-health-summerstrand-deepen-6] | 0/2 |
Reputation & Reviews
12.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06: 20 five-star, 1 four-star, 0 three-star, 0 two-star, 3 one-star. The buckets sum to 24, matching the 24 in the place-page header exactly, and the weighted mean 4.458 reproduces the published 4.5. [gmp1] | 3/6 |
| ◐ | Google review volume Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. [gmp1] | 1/3 |
| ◐ | Review recency The newest review visible is 4 months old, which proves the within-a-year bucket and no better. Sample: the 3 reviews Google Maps renders on the place page, in its own relevance order; a newest-first list was not available. [gmp1] | 1.5/3 |
| ✓ | Clinic responds to reviews The owner replied to two of the three visible reviews, including the critical one. Sample: the 3 reviews Google Maps renders on the place page, in its own relevance order; a newest-first list was not available. [gmp1] | 2/2 |
| ✓ | No recurring complaints One of the three visible reviews is critical: a year-old one-star from a patient who says they phoned in severe pain needing an emergency root canal and were not accommodated. It carries an owner reply. A single grievance is not a repeated theme, so the criterion stays false; recorded because three of the 24 ratings are one-star and the sample is too small to see whether they share a subject. Sample: the 3 reviews Google Maps renders on the place page, in its own relevance order; a newest-first list was not available. [gmp1] | 2/2 |
| ✓ | No suspicious review patterns Histogram shape, spread of wording and dates, and reviewer-account variety show no sign of manipulation. Sample: the 3 reviews Google Maps renders on the place page, in its own relevance order; a newest-first list was not available. [gmp1] | 2/2 |
| ✓ | Active Facebook presence The practice's current Facebook page, found by a direct search; its phone and website match the clinic [dentists-at-health-summerstrand-deepen-15] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing; the clinic's own website has no TripAdvisor link [dentists-at-health-summerstrand-deepen-13] [dentists-at-health-summerstrand-deepen-14] | 0/0.5 |
| ✗ | Other review platforms No clinic profile found on WhatClinic, Hellopeter or Trustpilot; Dental Departures lists no clinics in South Africa (checked 2026-10-01). [dentists-at-health-summerstrand-deepen-16] [dentists-at-health-summerstrand-deepen-17] [dentists-at-health-summerstrand-deepen-18] [dentists-at-health-summerstrand-deepen-19] | 0/0.5 |
Medical Infrastructure
11.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Digital X-rays documented in detail [dentists-at-health-summerstrand-deepen-7] | 2/2 |
| ✓ | CBCT (3D imaging) 3D cone-beam CT explicitly documented for implant planning [dentists-at-health-summerstrand-deepen-8] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery Oral/periodontal surgery explicitly listed. [s1] | 2/2 |
| ✓ | Pediatric dentistry Listed as a "Children" service. [s1] | 1.5/1.5 |
| ✗ | Emergency care No emergency/same-day service found on services or home pages [dentists-at-health-summerstrand-deepen-9] | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available No WhatsApp/LINE found on home or services pages [s1] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Services are explained in detailed, plain-language paragraphs [dentists-at-health-summerstrand-deepen] | 1/1 |
| ✓ | Convenient opening hours Saturday hours published on the homepage [dentists-at-health-summerstrand-deepen-10] | 1.5/1.5 |
AI & Search Visibility
1 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist South Africa", "English speaking dentist South Africa", "dental implants South Africa", "emergency dentist South Africa", "South Africa dental clinic for expats".
| ✗ | Mentioned for: best dentist South Africa Google first page for "best dentist Gqeberha" read in the browser on 2026-09-06 (method: browser SERP 2026-09-06, hl=en). The clinic does not appear in the organic results, local pack or AI overview. [bsq1] | 0/1 |
| ✗ | Mentioned for: English speaking dentist South Africa Google first page for "English speaking dentist Gqeberha" read in the browser on 2026-09-06 (method: browser SERP 2026-09-06, hl=en). The clinic does not appear in the organic results, local pack or AI overview. [bsq2] | 0/1 |
| ✗ | Mentioned for: dental implants South Africa Google first page for "dental implants Gqeberha" read in the browser on 2026-09-06 (method: browser SERP 2026-09-06, hl=en). The clinic does not appear in the organic results, local pack or AI overview. [bsq3] | 0/1 |
| ✗ | Mentioned for: emergency dentist South Africa Google first page for "emergency dentist Gqeberha" read in the browser on 2026-09-06 (method: browser SERP 2026-09-06, hl=en). The clinic does not appear in the organic results, local pack or AI overview. [bsq4] | 0/1 |
| ✗ | Mentioned for: South Africa dental clinic for expats Google first page for "Gqeberha dental clinic for expats" read in the browser on 2026-09-06 (method: browser SERP 2026-09-06, hl=en). The clinic does not appear in the organic results, local pack or AI overview. [bsq5] | 0/1 |
| ✗ | Structured data on website No schema.org JSON-LD found on homepage or services page [dentists-at-health-summerstrand-deepen-11] | 0/1.5 |
| ◐ | Google indexing quality own subdomain summerstrand.healthgroup.co.za appears 3 times (meet-the-team, contact, homepage) from position 4, behind Waze, Facebook and two Medpages listings (web search 2026-09-07) [giq1] | 1/2 |
| ✗ | Dedicated service pages All services are sections of one /services page [dentists-at-health-summerstrand-deepen-12] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Herman Bekker [s1] [reg1] [dentists-at-health-summerstrand-hpcsa-dp0111996] | Dentist; postgraduate certificate in Oral Implantology (2017), postgraduate diplomas in Prosthodontics (UP 2020), Laser Dentistry (RWTH Aachen 2022) and Maxillofacial Radiology (UWC); took over the practice in 2022 | DP 0111996 | Registration number with the HPCSA, South Africa’s statutory council for health professions; registration active on its public iRegister (checked 30 September 2026). |
| Helena Naude [s1] [reg2] [dentists-at-health-summerstrand-hpcsa-dp0077054] | Dentist; qualified University of Pretoria 2001, postgraduate study in Fixed Orthopaedics and Orthodontics; paediatric and general family dentistry | DP 0077054 | Registration number with the HPCSA, South Africa’s statutory council for health professions; registration active on its public iRegister (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://summerstrand.healthgroup.co.za/ |
|---|---|
| Phone | +27 41 583 1122 |
| https://www.facebook.com/DentistsAtHealthSummerstrand | |
| Google Maps | Map listing |
| Address | 1 8th Avenue, Summerstrand, Gqeberha, South Africa |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://summerstrand.healthgroup.co.za/ | Homepage and services page read; no wa.me link or WhatsApp number found on either | 2026-09-17 |
| reg1 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister entry for Hermanus Theodorus Bekker, Gqeberha 6001, ACTIVE | 2026-09-04 |
| reg2 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister entry for Helena Dorothea Naude, Gqeberha 6001, ACTIVE | 2026-09-04 |
| s2 | https://summerstrand.healthgroup.co.za/meet-the-team | Team page: Dr Herman Bekker and Dr Helena Naude with full postgraduate qualifications, oral hygienist Tilla Nell, and staff/practice photographs | 2026-09-04 |
| gmp1 | https://www.google.com/maps/place/Dentists@Health+Summerstrand/@-33… | Live Google Maps place page: rating, review count, star histogram, review dates, owner replies, pin coordinates | 2026-09-06 |
| bsq1 | search:best dentist Gqeberha | Browser SERP visibility check - best dentist Gqeberha | 2026-09-06 |
| bsq2 | search:English speaking dentist Gqeberha | Browser SERP visibility check - English speaking dentist Gqeberha | 2026-09-06 |
| bsq3 | search:dental implants Gqeberha | Browser SERP visibility check - dental implants Gqeberha | 2026-09-06 |
| bsq4 | search:emergency dentist Gqeberha | Browser SERP visibility check - emergency dentist Gqeberha | 2026-09-06 |
| bsq5 | search:Gqeberha dental clinic for expats | Browser SERP visibility check - Gqeberha dental clinic for expats | 2026-09-06 |
| giq1 | search:"Dentists @ Health Summerstrand" Gqeberha | own subdomain summerstrand.healthgroup.co.za appears 3 times (meet-the-team, contact, homepage) from position 4, behind Waze, Facebook and two Medpages listings | 2026-09-07 |
| dentists-at-health-summerstrand-deepen | https://summerstrand.healthgroup.co.za/services | E.g. TMD: 'A comprehensive consultation includes a detailed history, x-rays, photos, impressions and examination of the mouth'; oral surgery, orthodontics and restorative sections are similarly explained, not just named | 2026-09-17 |
| dentists-at-health-summerstrand-deepen-2 | https://summerstrand.healthgroup.co.za/services | Services page covers periodontal screening and hygiene care with no price figures anywhere on the page | 2026-09-17 |
| dentists-at-health-summerstrand-deepen-3 | https://summerstrand.healthgroup.co.za/services | Full services page read (restorative, orthodontics, oral surgery, TMD); no price figures anywhere | 2026-09-17 |
| dentists-at-health-summerstrand-deepen-4 | https://summerstrand.healthgroup.co.za/services | Full services page read; no crown price figures anywhere | 2026-09-17 |
| dentists-at-health-summerstrand-deepen-5 | https://summerstrand.healthgroup.co.za/services | Oral surgery section lists 'Placement and exposure of dental implants' with no price | 2026-09-17 |
| dentists-at-health-summerstrand-deepen-6 | https://summerstrand.healthgroup.co.za/services | X-rays mentioned repeatedly (Panoramic, Cephalometric, Intra-Oral, 3D-Xray/CBCT) as diagnostic tools, never priced | 2026-09-17 |
| dentists-at-health-summerstrand-deepen-7 | https://summerstrand.healthgroup.co.za/services | 'Digital X-rays that may include Panoramic, Cephalometric, Intra-Oral or 3D-Xray(CBCT)' | 2026-09-17 |
| dentists-at-health-summerstrand-deepen-8 | https://summerstrand.healthgroup.co.za/services | 'We make use of a 3D cone beam scan to evaluate the quality and availability of bone to ensure ideal placement of the implant.' | 2026-09-17 |
| dentists-at-health-summerstrand-deepen-9 | https://summerstrand.healthgroup.co.za/services | 'emergency' does not appear anywhere on the services page (which covers general, restorative, orthodontics, oral surgery, TMD) or the homepage | 2026-09-17 |
| dentists-at-health-summerstrand-deepen-10 | https://summerstrand.healthgroup.co.za/ | 'Monday - Friday: 8am - 5pm | Saturday: 9:00-13:00 | Sunday: Closed' | 2026-09-17 |
| dentists-at-health-summerstrand-deepen-11 | https://summerstrand.healthgroup.co.za/ | Homepage and services page source contain no application/ld+json block | 2026-09-17 |
| dentists-at-health-summerstrand-deepen-12 | https://summerstrand.healthgroup.co.za/services | Sitemap (10 URLs: contact, meet-the-team, galleries, gallery, blog-articles, services, home, delivery-and-returns, privacy-policy, terms-of-use) has one combined services page, no per-treatment URLs | 2026-09-17 |
| dentists-at-health-summerstrand-deepen-13 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Dentists… | TripAdvisor autocomplete for the clinic's name: 12 results, none a Gqeberha dental practice | 2026-09-29 |
| dentists-at-health-summerstrand-deepen-14 | https://summerstrand.healthgroup.co.za/ | Clinic website HTML (47,716 bytes) checked for a tripadvisor.com reference; none found | 2026-09-29 |
| dentists-at-health-summerstrand-hpcsa-dp0111996 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister record for registration number DP 0111996: Hermanus Bekker, Gqeberha 6001; registration status ACTIVE; current practice category: independent practice general practitioner. | 2026-09-30 |
| dentists-at-health-summerstrand-hpcsa-dp0077054 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister record for registration number DP 0077054: Helena Naude, Gqeberha 6001; registration status ACTIVE; current practice category: independent practice general practitioner. | 2026-09-30 |
| dentists-at-health-summerstrand-deepen-15 | https://www.facebook.com/DentistsAtHealthSummerstrand | Page "Dentists at Health - Summerstrand" (General Dentist, Port Elizabeth): address corner of 8th Avenue and Blackpool, Summerstrand, phone +27 41 583 1122 and website summerstrand.healthgroup.co.za, all matching the clinic; 880 followers, 38 check-ins, posts in September 2026 | 2026-09-30 |
| dentists-at-health-summerstrand-deepen-16 | https://www.whatclinic.com/dentists/south-africa | WhatClinic: every page of its South Africa dentist listing (149 profiles) and its profile sitemaps (193 South African dentists), read 2026-10-01: no profile in Gqeberha / Port Elizabeth, none for Dentists @ Health Summerstrand | 2026-10-01 |
| dentists-at-health-summerstrand-deepen-17 | https://www.hellopeter.com/search?searchTerm=Dentists%20%40%20Healt… | Hellopeter: its business search for "Dentists @ Health Summerstrand" returns no page for the clinic (checked 2026-10-01); the group has pages for its Walmer branch and an unbranched "Dentist @Health" page whose only shown review names a dentist who is not on the Summerstrand team (Dr Herman Bekker, Dr Helena Naude) | 2026-10-01 |
| dentists-at-health-summerstrand-deepen-18 | https://www.trustpilot.com/review/healthgroup.co.za | Trustpilot: no company page for healthgroup.co.za (page not found, checked 2026-10-01) | 2026-10-01 |
| dentists-at-health-summerstrand-deepen-19 | https://www.dentaldepartures.com/dentists/south-africa | Dental Departures: no clinic listing for South Africa, the country page returns not found (checked 2026-10-01) | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Checked WhatClinic, Hellopeter, Trustpilot and Dental Departures on 2026-10-01: no profile of the clinic on any of them, so presence on other review platforms is recorded as absent. |
| 2026-09-30 | The Facebook link on the clinic's site points to an earlier page that no longer exists. A direct Facebook search found its current page, with the clinic's phone, website and regular posts. Recorded presence on Facebook. |
| 2026-09-29 | Checked TripAdvisor's own search and re-read the clinic's website: no TripAdvisor listing and no TripAdvisor link on the site. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (services page covering general, restorative, orthodontic, oral-surgery and TMD care, and the homepage) and its Google listing. Recorded: digital X-rays and 3D cone-beam CT documented in detail for implant planning, no emergency service, no WhatsApp contact, full plain-language service explanations, and Saturday hours published on the homepage. No structured data or dedicated per-treatment pages exist, and cleaning, filling, crown, implant, consultation and X-ray prices are not published. Still unverified: Facebook, TripAdvisor and other-platform presence, work with international patients, and whether the contact page (its content is loaded by heavily packed scripts this check could not render) offers a pre-visit consultation mechanism. |
| 2026-09-06 | Checked by hand in a browser: Google Maps place page read live for rating, review count, star histogram, review recency, owner replies, complaint and manipulation reading and pin coordinates; clinic Facebook pages opened where needed; the five canonical visibility queries re-run as browser SERPs. |
| 2026-09-04 | Adversarial verification: the /meet-the-team page had clearly been read (its content is quoted in the dentistNamesListed note) but was never cited as a source, and two criteria were scored false against facts that page publishes. specializationsListed corrected false to true (both dentists carry stated postgraduate qualifications); realClinicPhotos corrected false to true — the grey.svg the research pass saw is a lazy-load placeholder in src, with the real photographs in data-src on the same tags. |
| 2026-09-04 | Initial data collection for the South Africa Dental Transparency & Trust Index (Gqeberha): verified via summerstrand.healthgroup.co.za and the HPCSA iRegister. AI-visibility queries and Google Maps fields not available — left for a manual browser check. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.