Paradise Road Dental Practice
According to our open methodology, this clinic scored 72.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #4 of 26 ranked clinics · Last checked: 17 September 2026
72.8/100
Positions by Rating Profile
- Overall Transparency & Trust#472.8/100
- Best for Expats#473.3/100
- Best for Dental Implants#368.5/100
- Best for Emergency Dental Care#378.8/100
- Best Price Transparency#549.6/100
- Best English-speaking Clinics#478.2/100
- Best for Families / Children#379.9/100
- Sleep Dentistry (GA / deep sedation)#172.8/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented Paediatric & Gentle Dentistry section lists 'Conscious sedation' and 'General Anesthetic' as options. [paradise-road-dental-practice-sedation]
Summary
Southern-suburbs practice in Newlands emphasizing 24-hour emergency dentistry, plus general, cosmetic, implant and endodontic care. Some patient reviews mention unexpected charges for extra X-rays or fillings. Services and dentists listed; prices not published.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 19 of 20 points.
- Medical Infrastructure: 13 of 15 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [paradise-road-dental-practice-sedation] | 4/4 |
| ✓ | Dentist names listed [paradise-road-dental-practice-sedation] | 3/3 |
| ✓ | Dentist specializations listed [paradise-road-dental-practice-sedation] | 2/2 |
| ✓ | Real clinic photos Genuine treatment-room photo of dentist and patient on the clinic's own About page [paradise-road-dental-practice-deepen] | 2/2 |
| ✓ | Service list published [paradise-road-dental-practice-sedation] | 3/3 |
| ✓ | Clear contact details [paradise-road-dental-practice-sedation] | 2/2 |
| ✓ | English website version [paradise-road-dental-practice-sedation] | 2/2 |
| ✓ | Address and map published [paradise-road-dental-practice-sedation] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [paradise-road-dental-practice-sedation] | 0/3 |
| ✗ | Cleaning price listed [paradise-road-dental-practice-sedation] | 0/2 |
| ✗ | Filling price listed [paradise-road-dental-practice-sedation] | 0/2 |
| ✗ | Crown price listed [paradise-road-dental-practice-sedation] | 0/2 |
| ✗ | Implant price listed [paradise-road-dental-practice-sedation] | 0/2 |
| ✗ | Consultation price listed [paradise-road-dental-practice-sedation] | 0/2 |
| ✗ | X-ray / imaging price listed [paradise-road-dental-practice-sedation] | 0/2 |
Reputation & Reviews
19 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-07 from the place page: 362 five-star, 5 four-star, 4 three-star, 2 two-star, 9 one-star. The buckets sum to 382, matching the 382 in the place-page header exactly, and the weighted mean 4.856 reproduces the published 4.9. [gmp1] | 6/6 |
| ◐ | Google review volume Read live on 2026-09-07 from the place-page header; the star histogram sums to the same figure. The card previously held 373, read on 2026-08-25 — the listing has grown by 9 since. [gmp1] | 2.5/3 |
| ✓ | Review recency The newest review visible is 1 month old, which proves the within-3-months bucket and no better; the Newest sort does not open to automation in Maps, so the true newest review may be more recent than this. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. [gmp1] | 3/3 |
| ✓ | Clinic responds to reviews The owner replied to all three reviews Google renders, each reply naming the dentist the patient names. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. [gmp1] | 2/2 |
| ✓ | No recurring complaints No repeated complaint theme appears in the visible sample: all three reviews are five-star and none is critical. The unread negative tail is 9 one-star and 2 two-star ratings out of 382 — 2.9 per cent of the base. This replaces the earlier recurringComplaints: true, which rested on a single aggregator (WhatClinic) with no note and no quotation and was withdrawn to null before this index; the live place page is now the basis for the value. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. [gmp1] | 2/2 |
| ✓ | No suspicious review patterns The 362/5/4/2/9 spread carries reviews in every one of the five buckets, the three visible reviewers include two Local Guides holding 18 and 58 reviews, their dates span one to two months and the treatments described differ (a routine procedure, a Sunday emergency for a three-year-old, and a weekend crown re-cement). Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. [gmp1] | 2/2 |
| ✓ | Active Facebook presence [paradise-road-dental-practice-sedation] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing; the clinic's own website has no TripAdvisor link [paradise-road-dental-practice-deepen-14] [paradise-road-dental-practice-deepen-15] | 0/0.5 |
| ✓ | Other review platforms Listed on WhatClinic (5.0/5 from 11 reviews). [s2] | 0.5/0.5 |
Medical Infrastructure
13 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Digital X-Rays service: Intraoral, Panorex imaging [paradise-road-dental-practice-deepen-9] | 2/2 |
| ✓ | CBCT (3D imaging) 3D CBCT digital X-rays documented on services page [paradise-road-dental-practice-deepen-10] | 2/2 |
| ✓ | Implantology [paradise-road-dental-practice-sedation] | 2/2 |
| ✓ | Orthodontics Myobrace preventive orthodontic treatment listed as a service [paradise-road-dental-practice-deepen-2] | 2/2 |
| ✓ | Oral surgery [paradise-road-dental-practice-sedation] | 2/2 |
| ✓ | Pediatric dentistry Children's Dentistry listed as a service [paradise-road-dental-practice-deepen-11] | 1.5/1.5 |
| ✓ | Emergency care [paradise-road-dental-practice-sedation] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp number published on contact page and wa.me link on services page [paradise-road-dental-practice-deepen-12] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [paradise-road-dental-practice-sedation] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Clinic invites WhatsApp requests for quotes/documents and an online contact form to book [paradise-road-dental-practice-deepen-3] | 1.5/1.5 |
| ✓ | Clear service explanations [paradise-road-dental-practice-sedation] | 1/1 |
| ✓ | Convenient opening hours [paradise-road-dental-practice-sedation] | 1.5/1.5 |
AI & Search Visibility
5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist South Africa", "English speaking dentist South Africa", "dental implants South Africa", "emergency dentist South Africa", "South Africa dental clinic for expats".
| ✗ | Mentioned for: best dentist South Africa Not present in the top web results for "best dentist Cape Town" on 2026-09-17 [paradise-road-dental-practice-deepen-4] | 0/1 |
| ✓ | Mentioned for: English speaking dentist South Africa Clinic site ranks 4th for "English speaking dentist Cape Town" on 2026-09-17 [paradise-road-dental-practice-deepen-5] | 1/1 |
| ✗ | Mentioned for: dental implants South Africa Not present in the top web results for "dental implants Cape Town" on 2026-09-17 [paradise-road-dental-practice-deepen-6] | 0/1 |
| ✗ | Mentioned for: emergency dentist South Africa Not present in the top web results for "emergency dentist Cape Town" on 2026-09-17 [paradise-road-dental-practice-deepen-7] | 0/1 |
| ✗ | Mentioned for: South Africa dental clinic for expats Not present in the top web results for "Cape Town dental clinic for expats" on 2026-09-17 [paradise-road-dental-practice-deepen-8] | 0/1 |
| ✓ | Structured data on website Dentist/Organization JSON-LD present [paradise-road-dental-practice-deepen-13] | 1.5/1.5 |
| ◐ | Google indexing quality The clinic's own site first appears at position 5 of 9 in a name-and-city web search on 2026-10-02, behind other listings. [paradise-road-dental-practice-av3] | 1/2 |
| ✓ | Dedicated service pages [paradise-road-dental-practice-sedation] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr Shahnaz Khan [s1] | General, cosmetic, implants, dental anxiety management | not verified | — |
| Dr Nazier Natha [s1] [paradise-road-dental-practice-doclic] [paradise-road-dental-practice-doclic-2] [paradise-road-dental-practice-hpcsa-dp0086215] | Cosmetic dentistry, endodontics, minor oral surgery, emergency | DP 0086215 | Registration number with the HPCSA, South Africa’s statutory council for health professions; registration active on its public iRegister (checked 30 September 2026). |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://paradisedental.co.za/ |
|---|---|
| Phone | +27 21 686 2200 |
| https://www.facebook.com/paradisedental7/ | |
| Google Maps | Map listing |
| Address | 17 Paradise Road, Newlands, Cape Town, 7700 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://paradisedental.co.za/emergency-dentist-cape-town/ | address, phone, dentists, emergency services | 2026-07-14 |
| s2 | https://www.whatclinic.com/dentists/south-africa/cape-town/paradise… | WhatClinic: clinic profile "Paradise Road Dental Practice", 17 Paradise Rd, Newlands, Cape Town: 11 reviews, rating 5.0 (checked 2026-10-01) | 2026-10-01 |
| paradise-road-dental-practice-refresh | https://www.google.com/maps/place/Paradise+Road+Dental+Practice/@-3… | most recent review 1 month ago (Carla S, Wouter Gerber) | 2026-08-25 |
| paradise-road-dental-practice-sedation | https://paradisedental.co.za/ | Six main service categories: preventive care, cosmetic dentistry, airway health therapy, pediatric dentistry, facial aesthetics, 24/7 emergency. | 2026-08-26 |
| paradise-road-dental-practice-doclic | https://hpcsaonline.custhelp.com/app/i_reg_form | searched: surname=Natha (wildcard), register=DENTIST -> DR. NATHA NAZIER, DP 0086215, Cape Town 7700, ACTIVE (postal code matches the practice's Newlands address exactly) | 2026-08-25 |
| gmp1 | https://www.google.com/maps/place/Paradise+Road+Dental+Practice/@-3… | The clinic’s Google Maps place page — the one this card already records as contacts.googleMapsUrl — opened and read live in a real browser on 2026-09-07: star rating, review-count header, full star histogram read from the accessibility labels, review dates, review content and owner replies. The listing opens as «Paradise Road Dental Practice» and publishes paradisedental.co.za and +27 61 712 1111. Provenance: owner-managed — no «Claim this business» prompt, a Services section and «Open 24 hours» published on the listing, and owner replies under all three visible reviews. | 2026-09-07 |
| paradise-road-dental-practice-doclic-2 | https://hpcsaonline.custhelp.com/cc/ReportController/getDataFromRno… | HPCSA iRegister lists this dentist (searched 2026-09-10, POST to the getDataFromRnow endpoint, surName=NATHA register=DENTIST): "DR. NATHA NAZIER, DP 0086215, Cape Town, ACTIVE" — matches the DP number already on file. Not present on the clinic's own, current /our-team/ roster page (5 dentists listed; the practice changed ownership in 2018 per that same page's history). | 2026-09-10 |
| paradise-road-dental-practice-deepen | https://paradisedental.co.za/about/ | About page photo gallery: dentist demonstrating a denture model to a seated patient in a treatment room with visible dental chair and equipment | 2026-09-17 |
| paradise-road-dental-practice-deepen-2 | https://paradisedental.co.za/services/ | Services page: "Myobrace: Preventive orthodontic treatment with Myobrace: Address root causes of crooked teeth for healthier growth and a straighter smile" | 2026-09-17 |
| paradise-road-dental-practice-deepen-3 | https://paradisedental.co.za/contact/ | Contact page: "Quotes and documents Whatsapp 061 712 1111" alongside "Send us a message or book" form with service selector | 2026-09-17 |
| paradise-road-dental-practice-deepen-4 | search:best dentist Cape Town | Web search on 2026-09-17: results 1–9 were enamel.clinic, whatclinic.com, optismile.co.za; the clinic's site and name were not among them | 2026-09-17 |
| paradise-road-dental-practice-deepen-5 | search:English speaking dentist Cape Town | Web search on 2026-09-17: result 4 of 9 — https://paradisedental.co.za/dentist-cape-town/, the clinic's own site | 2026-09-17 |
| paradise-road-dental-practice-deepen-6 | search:dental implants Cape Town | Web search on 2026-09-17: results 1–9 were whatclinic.com, moltenodental.co.za, jjteeth.co.za; the clinic's site and name were not among them | 2026-09-17 |
| paradise-road-dental-practice-deepen-7 | search:emergency dentist Cape Town | Web search on 2026-09-17: results 1–9 were whatclinic.com, dentalstudiocapetown.co.za, moltenodental.co.za; the clinic's site and name were not among them | 2026-09-17 |
| paradise-road-dental-practice-deepen-8 | search:Cape Town dental clinic for expats | Web search on 2026-09-17: results 1–9 were whatclinic.com, enamel.clinic, capetowndentalrating.com; the clinic's site and name were not among them | 2026-09-17 |
| paradise-road-dental-practice-deepen-9 | https://paradisedental.co.za/services/ | Services page: "Digital X-Rays: We use advanced dental diagnostics: Intraoral, Panorex, and 3D CBCT digital X-rays for accurate, low-radiation imaging" | 2026-09-17 |
| paradise-road-dental-practice-deepen-10 | https://paradisedental.co.za/services/ | Services page: "Intraoral, Panorex, and 3D CBCT digital X-rays for accurate, low-radiation imaging" | 2026-09-17 |
| paradise-road-dental-practice-deepen-11 | https://paradisedental.co.za/services/ | Services page lists "Children's Dentistry" among offered treatments | 2026-09-17 |
| paradise-road-dental-practice-deepen-12 | https://paradisedental.co.za/contact/ | Contact page: "Quotes and documents Whatsapp 061 712 1111 Quickest reply" | 2026-09-17 |
| paradise-road-dental-practice-deepen-13 | https://paradisedental.co.za/services/ | Page carries schema.org JSON-LD with @type ["Dentist","Organization"], name, address, sameAs profiles | 2026-09-17 |
| paradise-road-dental-practice-deepen-14 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Paradise… | TripAdvisor autocomplete for the clinic's name: 12 results, none a Cape Town dental practice | 2026-09-29 |
| paradise-road-dental-practice-deepen-15 | https://paradisedental.co.za/ | Clinic website HTML (290,731 bytes) checked for a tripadvisor.com reference; none found | 2026-09-29 |
| paradise-road-dental-practice-hpcsa-dp0086215 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister record for registration number DP 0086215: Nazier Natha, Cape Town 7700; registration status ACTIVE; current practice category: independent practice general practitioner. | 2026-09-30 |
| paradise-road-dental-practice-av3 | search:"Paradise Road Dental Practice" Cape Town | Web search run on 2026-10-02 (English, US results) for the clinic's name and city: 9 results listed. Its own pages: paradisedental.co.za (team page 5th, home page 6th). Listed before the first of them: WhatClinic, two LinkedIn pages and MedPages. | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Google indexing quality changed from good to partial after a name-and-city web search on 2026-10-02 (own site first listed at position 5 of 9). |
| 2026-09-29 | Checked TripAdvisor's own search and re-read the clinic's website: no TripAdvisor listing and no TripAdvisor link on the site. |
| 2026-09-17 | Search visibility checked on 2026-09-17 for the standard Cape Town queries: present for "English speaking dentist Cape Town"; not present for "best dentist Cape Town", "dental implants Cape Town", "emergency dentist Cape Town" and "Cape Town dental clinic for expats". |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (services, about and contact pages) and its Google listing. Recorded: a genuine treatment-room photo on the About page, digital X-ray and 3D CBCT imaging, orthodontic (Myobrace) and children's dentistry services, a WhatsApp contact for quotes and documents, an online contact form for pre-visit inquiries, and Dentist/Organization structured data on the site. Still unverified: TripAdvisor presence (the platform could not be reached) and documented work with international patients. |
| 2026-09-10 | Name verification 2026-09-10: Nazier Natha absent from the clinic's current (complete) /our-team/ roster but confirmed active on the HPCSA national register, matching the DP number already on file; source added. |
| 2026-09-07 | Reputation block measured live on 2026-09-07, which opened this clinic’s Google Maps place page in a real browser. The manual browser check could not reach these ten cards: they enter the country directory southafrica-dental as twins of this city site, carry no entry in data/research/*.json, and import-research.js therefore left them untouched, so their respondsToReviews, recurringComplaints and suspiciousReviewPatterns had never been assessed at all. Written now: googleRating 4.9 → 4.9; googleReviewCount 373 → 382 (histogram 362/5/4/2/9 = 382, weighted mean 4.856); reviewRecency within_3_months (unchanged, re-proved); respondsToReviews null → true; recurringComplaints null → false; suspiciousReviewPatterns null → false. The histogram sums to the place-page header count exactly and its weighted mean reproduces the published rating to one decimal. Fields this pass did not measure are untouched. The country twin on southafrica-dental was re-synchronised from this card in the same step; the two copies are identical except for the twin’s city key. |
| 2026-09-06 | Owner decision: reputation.recurringComplaints has been set from true to null. Its only support was source s2, a WhatClinic aggregator listing, carrying no note and no quoted complaint; the clinic's own Google review base (4.9 from 373, most recent review one month old) was never read for a repeating theme. It was the only recurringComplaints: true in the country, and rules treat an aggregator listing as an unfit basis for a negative claim about a named clinic. The field now reads "not assessed" rather than "complaints found"; the Google rating, review count and recency are unchanged. |
| 2026-08-26 | Link-rot cleanup round 2 (2026-08-26): s1's stored path (/emergency-dentist-cape-town/) still 404s; the domain root (https://paradisedental.co.za/) is live and re-confirmed to support the same facts (services, contacts, address, 24/7 emergency, no published prices), so all s1-only criteria were re-cited against the root. recurringComplaints was re-cited to s2 (WhatClinic, which explicitly documents 'billing complaints' — a better match than s1 ever was) instead. s1 is no longer cited by any criterion but remains referenced inside licensing.doctors (union-only, not removable via this importer), so it is not pruned this round. |
| 2026-08-26 | Link-rot cleanup 2026-08-26: pruning 1 dead source(s) confirmed unreachable in an external-link check (checked 2026-08-26) and re-confirmed dead by direct recheck where applicable. s1 [https://paradisedental.co.za/emergency-dentist-cape-town/]: https://paradisedental.co.za/emergency-dentist-cape-town/ (HTTP 404, rotten) |
| 2026-08-25 | License verification 2026-08-25 against HPCSA iRegister: found active registration for Dr Nazier Natha (DP 0086215, Cape Town 7700 - matches practice postal code exactly); Dr Shahnaz Khan not confidently isolated among 87 'Khan' dentist registrations. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): documented as available. Paediatric & Gentle Dentistry section lists 'Conscious sedation' and 'General Anesthetic' as options. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address and phone unchanged, open (24-hour) status; captured first Google rating 4.9 (373 reviews). Sedation research: site lists 'Conscious sedation' and 'General Anesthetic' under Paediatric & Gentle Dentistry. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.